WHERE ARE WE? Santa’s enchanted village is located at

WHAT TO WEAR? You are welcome to dress up like an elf or whatever Christmas character you love, but please remember that much of this experience is outdoors, so please dress appropriately for both the current day’s weather and ground conditions from previous days.

WILL I NEED MONEY? While entry and the cookie you decorate with Mrs. Claus are included in your ticket price (along with some special surprises for the little ones), you may wish to purchase food, drinks, keepsakes while you are with us. We do offer a currency exchange program so your children can carry pixiepence, the elves’ money, to spend as they wish.

WHO ARE THESE CHARACTERS? You have already heard of Santa and his wife and probably many of the reindeer, but individual elves are not often talked about. You will meet the lovely elves when you visit us, but if you would like to know more about them, please consider purchasing our books. These go into detail about the elves and their roles in the village, as well as how they met Santa and how Santa met Mrs. Claus!

HOW LONG IS A VISIT? We want you to have plenty of time to enjoy the village without feeling rushed, so a visit is around 4 hours. Please plan on arriving a few minutes before your scheduled visit start time to get parked and checked in.

WHY SHOULD I BRING MY KIDS HERE? Childhood goes quicker than you think. The days are long, but the years are short is sadly something you realize after your kids aren’t small anymore. This is just another way to capture the magic and watch the wonder on their faces as they experience a place they’ve only heard about. We want your kids to enjoy the village, but we also want you to enjoy watching their enjoyment. If memories are what you’re after, we want to help you make them!

WHAT ARE THE DIFFERENT TICKET OPTIONS?